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Frequently asked questions

Help Center

Quick answers about services, pricing indications, planning, and ways of working. If your question is not listed, use the contact form and describe your situation.

General

General questions

Frequently asked questions about services, pricing indications, confidentiality, and how Connect the Blox works.

What do we do and who is it for?
Connect the Blox acts as a bridge between blockchain data and professional responsibility. We translate on-chain events into off-chain clarity so you can understand, document, and substantiate decisions in crypto-related cases. We support professionals outside the crypto sector who need to work with blockchain, including legal teams, financial specialists, Wwft institutions, law enforcement, government, security teams, and consultants. Connect the Blox brings clarity to a world of hashes, contracts, and blockchains.
Is my information handled confidentially?
Yes. Confidentiality is a cornerstone of how we work. Connect the Blox is always willing to sign an NDA or provide one before case details or sensitive information are shared. Your data and case information are never shared with third parties. We work in line with applicable rules around storage, privacy, and data processing so you can collaborate with confidence.
Do we provide legal advice?
No. Connect the Blox provides blockchain analytics, coaching, and training. We help you understand on-chain activity, but the final legal assessment and decision-making remain the responsibility of the client.
What tools do you use for training?
For training we use public blockchain data and public tools. Please note: we do not provide product-specific training for blockchain analytics software. For that, we recommend using the training provided by your software vendor.
How long does training take and can it be delivered online?
Training can run up to 8 hours in total, often split across two evening sessions or one weekend session. Yes, sessions can be delivered online — we align the format to what works for you and your team.
Do I receive a certificate after completing training or coaching?
Yes. Participants who complete our specialized training modules receive a Connect the Blox Certificate of Completion. This serves as professional proof of your ability to interpret blockchain data and integrate it into a compliant reporting workflow.
What type of consult support do you offer?
We provide the type of support you actually need. Whether you want to verify something or need guidance on a complex case, we think along with you and help you move forward in a focused way.
What does it cost?
Pricing information is available on request and depends on group size, requirements, and the type of service. More customization increases the price per participant, while larger groups and standard packages reduce the price. We are flexible and happy to think along about what fits your situation. Get in touch and we will look at it together.

Service

Advanced Training

Questions about the structure of Advanced Training, audience fit, prerequisites, and pricing indications.

What is included in the Advanced Training program?
Advanced Training covers advanced blockchain analytics topics that help teams move from basic tracing to structured, professional investigation work. The program includes theory, practical exercises, realistic case studies, and a closing simulation test commonly used in the security industry. The focus is on building confidence, logic, and repeatable workflows for complex on-chain analysis.
Who is Advanced Training for?
Advanced Training is designed for professionals who need reliable blockchain analytics skills in a professional context. Think of legal teams, financial specialists, Wwft institutions, law enforcement, government, consultants, security professionals, and other specialists working on crypto-related cases who need to make defensible decisions based on on-chain data.
Is Advanced Training available remotely or on-site?
Yes. Advanced Training can be delivered remotely or on-site, depending on what works best for your team. Sessions are provided at a location of your choice, and we align the format to your team setup, planning, and operational needs.
How long does Advanced Training take?
Advanced Training is offered in two common formats. The first is two sessions of 4 hours on working days, starting at 17:00. The second is one session of 8 hours on Saturday, starting at 10:00. This makes the program easier to fit into regular work schedules.
Is Advanced Training mostly theory or also practical work?
Advanced Training focuses heavily on theory, but it also includes practical exercises. The goal is not only to explain how blockchain analytics works, but also to help participants apply the methods in realistic scenarios. That balance helps teams build both understanding and execution.
What kind of exercises are included in Advanced Training?
The exercises in Advanced Training are based on realistic case studies and practical investigation scenarios. The training also includes a final simulation test that reflects the kind of challenge commonly used in the security industry. This helps participants apply what they learned under realistic conditions.
Do participants need prior blockchain analytics experience?
Prior experience is helpful, but the training can be adapted to your team's background. If your team is new to blockchain analytics, we align the pace and examples accordingly. If there is already experience, the training can focus more on advanced techniques, complex flows, and case-specific challenges.
Can Advanced Training be tailored to our team or sector?
Yes. Advanced Training can be tailored to your team's role, sector, and practical cases. The focus can be adapted for legal, compliance, investigative, financial, or security contexts, making the training more relevant and easier to apply in day-to-day work.
What determines the price of Advanced Training?
The price of Advanced Training depends on your requirements and group size. More customization typically increases the price per participant, while larger groups and more standard formats usually lower it. The best approach is to get in touch so we can provide a price indication based on your situation.

Service

Practical Coaching

Questions about coaching setup, group size, case-based coaching, and pricing indications.

What is the difference between Practical Coaching and Advanced Training?
Advanced Training focuses on building the theoretical foundation and analytical framework, while Practical Coaching is designed to apply that knowledge in practice. Practical Coaching is more hands-on, case-driven, and aligned with your team's day-to-day work. It is ideal for teams that want guidance while working on realistic scenarios and operational questions.
Who is Practical Coaching best suited for?
Practical Coaching is best suited for teams already handling blockchain-related cases and needing direct support while improving their skills. It works well for law enforcement, government, Wwft institutions, legal professionals, financial specialists, consultants, and security teams that want to improve execution, not just theory.
Is Practical Coaching hands-on with real cases?
Yes. Practical Coaching is designed to be hands-on and case-based. We work with realistic situations and can align exercises and guidance to the types of cases your team encounters most often, so what is learned maps directly to your workflow.
Is Practical Coaching available remotely or on-site?
Yes. Practical Coaching can be delivered remotely or on-site based on your preferences and team setup. Sessions are provided at a location of your choice and the format can be adapted to your planning and operational availability.
How long does Practical Coaching take?
Practical Coaching is usually offered in two sessions of 4 hours on working days, starting at 17:00, or in one session of 8 hours on Saturday starting at 10:00. This setup is designed to support working teams without disrupting core activities too much.
How do you handle larger groups during Practical Coaching?
To keep coaching quality and participation high, larger groups are split into coaching sessions of a maximum of 5 participants. This improves interaction, enables more targeted feedback, and keeps coaching effective for each participant.
Can Practical Coaching be tailored to our current cases and workflow?
Yes. Practical Coaching is highly flexible and can be tailored to your team's current cases, questions, and workflow. That makes the sessions directly relevant to the work your team is already doing and helps build methods that can be applied immediately after the coaching session.
What determines the price of Practical Coaching?
The price of Practical Coaching depends on your requirements, group size, and the level of customization needed. Because coaching includes more direct support and alignment, pricing can vary more than standard training formats. Get in touch and we can provide a price indication based on your team and goals.

Service

Consult

Questions about consulting support, confidentiality, scope, and engagement formats.

What types of consulting support do you offer?
Consult support ranges from short verification sessions and second opinions to deeper involvement in complex blockchain cases. We help teams test logic, validate findings, structure substantiation, and arrive at clear, defensible conclusions when the stakes are high.
When should we choose Consult instead of Training or Coaching?
Consult is the right choice when you need case-specific support, independent validation, or fast expert input on a live issue. Training and Coaching focus on skill development, while Consult is about helping you make the right decision in a real situation.
Can you provide a second opinion on an existing blockchain case?
Yes. A second opinion is one of the most common reasons teams choose Consult. We can assess your logic, assumptions, and evidence to confirm findings, identify gaps, and strengthen the final outcome before decisions are made.
Can you support a case from the start?
Yes. Consult can be engaged from the start of a case, not only at the end. We can help shape the approach, structure the analysis, and support your team throughout the process so the work is built on a stronger foundation from day one.
Who is Consult suitable for?
Consult is suitable for legal teams, financial specialists, Wwft institutions, law enforcement, government, consultants, and security professionals who need reliable blockchain expertise to support an ongoing case, review process, or risk decision.
How do you handle confidentiality and sensitive case information?
Confidentiality is a core part of Consult. We can work under NDA and handle sensitive information carefully and professionally. The goal is to provide the support you need while keeping case details, internal processes, and client-sensitive material protected.
Can Consult be structured as a short session or a longer engagement?
Yes. Consult can be structured as a short session for targeted validation or as a longer engagement for ongoing support. We align the format to urgency, case complexity, and the level of involvement your team needs.
What determines the price of a consulting engagement?
The price of Consult depends on the scope, complexity, and level of involvement required. A focused review session differs from deeper case support, so the best way to get a reliable price indication is to share your situation and requirements with us.

Case-specific question, or want to discuss which service fits best? Use the contact form and briefly explain your situation.

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